One Voice Conference FAQ

Who should attend the 2024 One Voice conference?

The event is designed specifically for staff, volunteers and advocates from animal welfare organizations, shelters, humane societies, animal control, and rescues. MPA members and non-members are invited to attend.

How many people will be at the conference?

We anticipate 300 attendees, 30 exhibitors and more than 30 subject matter experts.

Is there a single-day event ticket available?

No, you will need to register for the entire three-day event.

Will the sessions be available for live streaming or video-on-demand?

This is an in-person only event and will not be livestreamed. Any recorded sessions will be available after the event for MPA members only.

Are meals included?

Yes, your event ticket includes continental breakfast on Thursday and Friday, lunch on Thursday, two drink tickets for the Beer & Pretzels Roundtables on Thursday, and snack breaks. Please check the Event Schedule for times and locations. 

Does the event ticket include hotel accommodations?

No, the cost of hotel accommodations and travel are not included in the registration fee. After you register and pay for your event ticket, you will receive a confirmation email with a booking link to reserve a room at the group rate of $139 plus tax per night at the Sheraton Grand Rapids Airport Hotel. The group rate is subject to availability. 

What is the dress code at the conference?

The dress code is casual. Meeting rooms can be chilly, so we recommend layers for your comfort.

How do I pay for registration?

You can pay via credit card or check. After you complete the online registration form, the system will email you a receipt if you pay via credit card or an invoice to pay via check.

I registered for the conference as a non-member. When will my MPA membership begin? 

Your one-year individual membership will begin immediately. 

Who can I speak to about sponsorship or exhibitor opportunities?

Sponsorship and exhibitor opportunities are posted on our website at If you have any questions or would like to customize a sponsorship package, please email

Should I register for the conference if I am presenting a session?

No, presenters do not need to register and will receive complimentary admission to the event. All presenters will receive a Speaker Agreement from the event organizer. 

Does my registration for the 2023 event carry over to 2024?

Yes, everyone who registered prior to August 6, 2023, is confirmed and their registration will carry over to 2024. They do not need to re-register. When registration opens again in April, MPA will send a confirmation email with updated event details.

What is the cancellation policy for event registration?

Refunds are not permitted. Only name changes are allowed. You can transfer your registration by emailing If you registered as a non-member, your one-year MPA membership is not transferable.

I canceled my early/discounted registration for 2023 and now plan to attend in 2024. Can I get the 2023 early/discounted registration price?

Unfortunately, we cannot extend the 2023 pricing to the 2024 program for new registrations.

I was awarded a scholarship to attend the 2023 conference, does it carry over to 2024?

Awarded scholarships will remain in place and will transfer over to 2024, provided the MPA membership is renewed by July 1, 2024, and remains active through October 11, 2024. If there are any questions about the status of a membership and/or scholarship, please email

How can I apply for a scholarship to attend the 2024 conference?

Scholarships to attend the conference at a reduced fee are available to MPA members only. Please keep an eye on the One Voice: The MPA Member Newsletter for scholarship requirements and a link to apply.

Will any CEU credits be offered for attending the conference?

Yes, stay tuned for more details on which credits will be offered.

When will the conference be listed  on the Whova event app?

Whova will publish the new event 90 days prior to the event on July 11, 2024.

If you have any questions that were not answered here, please email