Decrease Length of Stay With Conversational Adoption Counseling

Join us as Alison Balow, adoptions and front-of-house manager for the Humane Society of Huron Valley, demonstrates how conversational counseling can help overcome common barriers to adoption by taking a more personalized approach to customer interactions. In this webinar, you will learn how conversational adoption counseling can decrease length of stay and lead to fewer returns. Alison will provide an overview and examples of the techniques best suited to engaging in friendly and thoughtful discussions with potential adopters.