Join us as Alison Balow, adoptions and front-of-house manager for the Humane Society of Huron Valley, demonstrates how conversational counseling can help overcome common barriers to adoption by taking a more personalized approach to customer interactions. In this webinar, you will learn how conversational adoption counseling can decrease length of stay and lead to fewer returns. Alison will provide an overview and examples of the techniques best suited to engaging in friendly and thoughtful discussions with potential adopters.
MPA experts discuss solutions to the “capacity crisis” facing animal shelters across the country. The panel consists of industry experts sharing their approach to managing this unprecedented challenge. Our experts review current data to identify some of the causes of the crisis. Additionally, they discuss tactics to successfully help animals find homes during the adoption slowdown and for keeping animal guests safe and happy for the extended stays many of them are experiencing in shelters.